CALL TO ACTION
Let’s Grow Your Dealership Together!
Start your 30 Days Trial to make this a completely risk-free decision!
Driving Dealership Growth Through Proven BDC Excellence
At Uniserve BDC, we specialize in delivering comprehensive Business Development Center solutions that help U.S. automotive dealerships maximize sales opportunities, enhance customer satisfaction, and grow profits — all without the overhead of an in-house team.
Our Virtual BDC model ensures every lead, call, and customer interaction is handled by trained professionals who understand the automotive industry inside and out. Whether it’s sales, service, or after-hours coverage, we’ve got your dealership covered 24/7.
01.
Inbound BDC Services
Never miss another opportunity. Our inbound agents handle every incoming call and inquiry with professionalism and urgency — ensuring no lead slips through the cracks.
02.
Outbound BDC Services
Your dealership database holds thousands of potential opportunities. Our outbound BDC team works those leads to keep your pipeline full and your showroom busy.
03.
After-Hours & Overflow Support
Even when your dealership closes, your customers don’t stop calling. That’s where Uniserve BDC steps in. Our after-hours team keeps your dealership “open” around the clock.
04.
Lead Management & CRM Support
We help your team stay organized and efficient. Our agents manage leads directly in your CRM — ensuring consistent data, smooth transitions, and measurable results.
05.
Customer Follow-Up & Retention
Repeat customers drive long-term success. Our BDC retention campaigns keep your dealership top-of-mind with past buyers and service customers.
06.
Appointment Setting & Confirmation
Our scheduling team ensures appointments are booked — and kept. We don’t just set them; we confirm and prepare customers for their visit.
Inbound BDC Services
Never miss another opportunity. Our inbound agents handle every incoming call and inquiry with professionalism and urgency — ensuring no lead slips through the cracks.
What we do:
- Handle incoming sales and service calls
- Qualify leads and schedule appointments
- Answer vehicle and finance inquiries
- Provide service scheduling and status updates
- Improve call handling time and customer satisfaction
Outbound BDC Services
Your dealership database holds thousands of potential opportunities. Our outbound BDC team works those leads to keep your pipeline full and your showroom busy.
What we do:
- Prospect and follow up with internet leads
- Conduct unsold follow-ups and re-engagement campaigns
- Run service reminder and equity mining calls
- Reactivate lost customers with special offers
- Support seasonal and promotional campaigns
After-Hours & Overflow Support
Even when your dealership closes, your customers don’t stop calling. That’s where Uniserve BDC steps in. Our after-hours team keeps your dealership “open” around the clock.
What we do:
- Capture missed calls during nights, weekends, and holidays
- Log and qualify leads for next-day follow-up
- Provide immediate responses via call, text, or email
- Boost customer experience with real-time communication
Lead Management & CRM Support
We help your team stay organized and efficient. Our agents manage leads directly in your CRM — ensuring consistent data, smooth transitions, and measurable results.
What we do:
- Update CRM with notes, outcomes, and next steps
- Ensure follow-ups are scheduled and tracked
- Provide transparent reporting and performance data
- Optimize lead flow for higher conversion rates
Customer Follow-Up & Retention
Repeat customers drive long-term success. Our BDC retention campaigns keep your dealership top-of-mind with past buyers and service customers.
What we do:
- Post-sale and post-service follow-ups
- Customer satisfaction surveys and feedback calls
- Loyalty program and referral promotion
- Reconnect inactive customers to new offers
Appointment Setting & Confirmation
Our scheduling team ensures appointments are booked — and kept. We don’t just set them; we confirm and prepare customers for their visit.
What we do:
- Schedule test drives and service appointments
- Confirm upcoming appointments via call/text
- Reduce no-shows with automated reminders
- Sync seamlessly with your dealership’s system
Why Dealerships Choose Uniserve BDC
- 100% U.S.-based virtual team trained in automotive communication
- Scalable services to match your dealership size and call volume
- 24/7 coverage with real-time reporting and lead tracking
- Cost-effective solutions compared to in-house BDC operations
- Proven processes that increase appointments, show rates, and sales
CALL TO ACTION
Let’s Grow Your Dealership Together!
Start your 30 Days Trial to make this a completely risk-free decision!